Wholesale Terms & Conditions for Love sock Company Account
Conditions: All prices do not include taxes (G.S.T. or others). All orders are subject to acceptance by Love Sock Company (LSC). All prices are subject to change without notice.
Pricing: Pricing is based established on a case by case basis. Wholesale pricing is strictly reserved for resellers.
Shipping: Shipping rates are predetermined based on region and quantity. We have a $30 flat shipping and handling rate for all domestic orders in the USA. We also offer free shipping on eligible orders. Orders placed before 12 pm on business days via lovesockcompany.com will ship the next business day. Orders placed through email will ship within two business days. Love Sock Company (LSC) cannot guarantee the arrival time of orders due to third party carriers. We will do our best to accommodate rush orders. Contact a LSC team member if alternative shipping methods are required. Alternative shipping costs will be the responsibility of the customer.
Payment Terms: Orders must be paid in full before delivery/pickup. Payment methods include: Major credit card, PayPal, cash or cheque. Cash or cash equivalent must be received before order is picked up/shipped. Credit is available to select customers. Please inquire within regarding the application process.
Returns and Claims: All Returns and claims must be made within 7 business days after reception of goods. Returned items must be received by LSC 30 days after the initial order was received. Only the cases of incorrect delivery, defective or missing goods can be returned; all returns must be approved by a Love Sock Company team member. Shipping is the responsibility of the buyer. Returns must be received 14 days after the claim is approved.
All returns are subject to 15% restocking fee. Any products decorated, altered or washed will not be accepted. Love Sock Company reserves the right to refuse any unauthorized returns.
Order Changes and Cancellations: Once orders are in the system they can’t be cancelled. Cancelled orders are subject to a 15% restocking fee. Love Sock Company does not accept changes to orders. A new order must be created if additional products are needed.
Back-orders: LSC does accept back orders if the backorder MOQ’s are met. Backorder MOQ’s are different then in stock items. Please contact email@example.com for details.
Samples: LSC is happy to provide samples at a discounted rate. Please inquire within for sample orders and pricing. Sample are final sale due to hygienic reasons.