TERMS AND CONDITIONS
Welcome to Love Sock Company ("Love Sock Company", "we" or "us") website, Lovesockcompany.com (the "Site"). We ask that you abide by the terms and conditions that follow, along with any other terms and conditions that may appear on Lovesockcompany.com from time-to-time (collectively, the "Conditions"). Your use of the Lovesockcompany.com constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, please do not use the Site.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our notice for further information. In order to contract with Love Sock Company you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Love Sock Company retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
PRICING AND AVAILABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
The prices quoted on this Website are final prices, which may vary either higher or lower than the prices in stores. You acknowledge that the prices quoted on the Website at the time of ordering will be honored. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Stock levels are subject to availability and we do our best to ensure all orders are packed accordingly to the desired quantities and styles. Should any order not be fulfilled by our warehouse upon packing due to items becoming out of stock, we will inform you of this as soon as possible. We will refund you for the out of stock item(s) upon packing and send the rest of your goods. We do not hold any orders and cannot cancel orders at this point of the process. Orders will be packed and shipped as usual in our normal processes and procedures.
DELIVERY AND RETURNS
Shipping costs will be added where applicable.
EXCHANGES AND REFUNDS
During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Love Sock Company cannot accept returns where labels have been removed. Products purchased on sale (discounted price) are not eligible for return or exchange. You are responsible for the shipping of returned items back to Love Sock Company. Items lost in transportation will not be compensated for.
Shipping charges on returned merchandise are at the customer's expense. However, Love Sock Company will not charge additional shipping on exchanges. All exchanges are subject to availability. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card or payment method. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs, as mentioned above.
Faulty items after review and conclusion of reflecting production issues, will be exchanged to the same type of product in the same size, subject to availability, or refunded. Refunds for faulty items can be made within the 14-day period following delivery. All products purchased during our final sale are not eligible for return or exchange. Exchanges and returns can only be made as described in Love Sock Company’s instructions, which can be found in your confirmation e-mail.
Items cannot be exchanged or refunded at any stores. We operate Monday to Friday and not on federal and public holidays. When your order is placed, we will send you a confirmation of the purchase. Once your package is shipped, we will send you an email with final confirmation and instructions. Most orders are shipped standard mail. Depending on the intended ship-to location, orders can be subject to other shipping methods and the specific warehouse processing the order may utilize tracking. Applicable orders will have the tracking reference provided in the shipping confirmation email. Our appointed courier partners in each region deliver all orders.
Returned deliveries caused by entering incorrect or insufficient contact details will be subject to an extra charge of $20.
To make purchases through the Love Sock Company website or to become a Love Sock Company website Member you must submit credit card information. You represent and warrant to Love Sock Company that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize Love Sock Company to use any updated credit card information submitted by your credit card company directly to Love Sock Company. If you dispute any charges, you must inform Love Sock Company within thirty (30) days upon receipt of Love Sock Company's invoice. We reserve the right to change Love Sock Company prices and fees. Your continued use of the Love Sock Company Services after the price change, becomes effective constitutes your agreement to pay the changed amount. We accept card payments by Visa, MasterCard, American Express, PAYPAL and several local payment options. Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
DISCOUNT CODES (COUPON CODES)
Discount codes may, from time to time, be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. We may, from time to time, offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Only one promotional discount code can be applied to an order. The conditions of use relating to any discount code will be specified at the time of issue.
Gift cards are only valid for a limited time and the gift card must be used by the date shown on the card – check your gift card to find out when to use it by. We can’t accept any responsibility for stolen or deleted gift cards. We will dispatch your gift card either as soon as payment has been cleared or on your specified delivery date (if this is later). We can’t be responsible for any delays, no matter how they are caused. If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we can’t be held responsible if a gift card is used by someone other than your recipient if the email address entered is incorrect. In addition, we can't take responsibility for any gift cards that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift card, as it is their responsibility to keep the gift card details safe.If you need a refund, this will be made in the same way as the original payment method.
Any and all Love Sock Company Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this site, purchasing products, providing information to Love Sock Company, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications. Love Sock Company specifically prohibits any use of the Love Sock Company Service, and requires all users to agree not to use the Love Sock Company Services, for any of the following:
Posting any information which is incomplete, false, inaccurate or not your own; creating multiple accounts for the same user; accessing data not intended for you or logging on to a Love Sock Company server or account, which you are not authorized to access; engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol; communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it; communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner; communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another; communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws; attempting to interfere in any way with this Site’s network security, or attempting to use this Site’s service to gain unauthorized access to any other computer system; communicating, transmitting, or posting material that is in violation of applicable laws or regulations; attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt); attempting to interfere or interfering with the operation of this Site, Love Sock Company’s provision of services to any other visitors to this Site, Love Sock Company hosting provider or networks, including, without limitation, via means of submitting a virus to this Site, overloading, “flooding”, “mail bombing” or “crashing” this Site; Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site.
Any and all content, comments, feedback, suggestions, ideas, concepts, photos, questions or other communications (collectively, “User Content”) that you submit or post through any Love Sock Company Services shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to Love Sock Company and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sub-licensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, display, or use the User Content in any commercial or non-commercial manner whatsoever. Love Sock Company will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. Love Sock Company shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. Love Sock Company retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.
By connecting to Love Sock Company with a third-party service (e.g., Facebook, Instagram, Twitter, etc.), you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
If you utilize your Facebook account to access and use the social features available through the Love Sock Company Services, you can choose whether or not you wish to share content or information related to your Account on Facebook. You agree that Love Sock Company is not responsible for any content or information related to your Account once it is shared and posted on Facebook. If you use the Love Sock Company services and its social features, you agree to respect other users of the Love Sock Company Services in your interactions with them. Love Sock Company reserves the right, in its absolute discretion, to disable your account if it believes that you are violating any term or condition set forth herein.
By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information, or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold Love Sock Company and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.
Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Love Sock Company website (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Love Sock Company. The Contents, and the Love Sock Company website as a whole, are intended solely for personal, non-commercial use by the users of the Love Sock Company website. You may download or copy the Contents and other downloadable materials displayed on the Love Sock Company website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Love Sock Company website, or any related software. Love Sock Company website as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to the Love Sock Company website are owned by Love Sock Company.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If your payment method has already been charged for an order that is later cancelled, Love Sock Company shall issue you a refund.
Love Sock Company is required by law to collect sales tax on orders shipped to Maryland. If your order is shipping to Maryland, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation. Love Sock Company reserves the right to collect sales tax in any other jurisdictions if Love Sock Company believes that such collection is required by law.
Love Sock Company products displayed on the Love Sock Company website are available while supplies last. Some of the merchandise displayed on the Love Sock Company website may be available for sale in stores.
We have made every effort to display, as accurately as possible, the colors of our products that appear on the Love Sock Company website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Our Company Information
Love Sock Company is owned by The More Modern. Headquarter is in Potomac, Maryland USA. Contact us at firstname.lastname@example.org