Free Returns
We want you to love your socks. Here's how returns work for orders placed on or after October 15, 2026.
Something wrong with your socks?
If a pair has a hole, a loose seam or another manufacturing flaw within 60 days of delivery, email love@lovesockcompany.com with your order number and a clear photo of the problem. Once we've seen it, we'll send a replacement pair or store credit for what you paid for that pair. No need to send it back.
Changed your mind?
Wrong color, wrong fit or just not for you? You can return unworn, unwashed socks in their original packaging within 60 days of delivery for a full refund of the socks:
- Start your return: Email love@lovesockcompany.com with your order number.
- Print your label: Once your return is approved, we'll email you a prepaid shipping label. Print it and attach it to your package.
- Ship it back: Drop your package off at the nearest shipping location and keep your tracking number.
- Get your refund: Once we receive and check your return, we'll refund what you paid for the socks to your original payment method within 5 business days. The shipping fee isn't included (see below).
Worn or washed socks without a manufacturing flaw can't be returned.
Orders under $25
A return label costs more than a single pair, so for orders under $25 we'll give you store credit for what you paid for the socks instead of a mailed return. No need to send the socks back.
A note about the $4.99 shipping fee
We're happy to refund the socks you send back. Unfortunately, we aren't able to refund the $4.99 flat shipping fee on orders under $70, either as a refund or as store credit. This applies to all returns, exchanges and cancellations. Thank you for understanding! Orders of $70 or more ship free within the USA.
Good to know
- Keep-the-socks store credit (for a flaw or an order under $25) is limited to once per customer every 12 months. After that, we'll send a free return label and ask for the socks back.
- Store credit is added to your Love Sock Company account, is valid for 12 months from the day we issue it, and can't be exchanged for cash.
- We may ask for photos before approving any request.
- Final sale items, gift cards and personalized products can't be returned.
Questions? Email us at love@lovesockcompany.com.